Captain Jefferds Inn is dedicated to providing a great bed and breakfast experience to each guest who stays with us. Our policies are designed to ensure that we meet our goal of providing the finest lodging in Kennebunkport, Maine.
Deposit – One nights deposit is required to secure your reservation.
Winter in New England – Maine’s variable winter weather can make for a difficult decision as to when to visit us. Rest assured, if you are here and can’t leave on your departure date due to winter weather conditions you may stay with us at no charge until you are able to travel.
If you find that you need to cancel your reservation due to winter weather conditions, just call, cancel and reschedule your reservation for a later date with no cancellation fee.
Minimum Stay – A two-night minimum stay is required during our premium season. There are often times however; that we can accommodate one night stays during either of our premium or peaceful season, please call to inquire.
Specials – To take advantage of a special found on our website, it must be mentioned at the time of booking. On-line booking affiliates sponsoring their own specials are solely responsible for the redemption of their specials and promotions. To be certain that you are booking direct with The Captain Jefferds Inn please be sure to call the Inn directly when making your reservation.
The Captain Jefferds Inn sponsored specials cannot be stacked with or combined with affiliate, third party gift certificates or redeemed through third party affiliate booking services. In regards to the 3 for 2 special, the least expensive night will be free.
Gratuity – Kindly consider leaving a gratuity for housekeeping upon your departure. A gratuity will automatically be added to groups renting 3 or more rooms per night.
Payment – We accept Visa, MasterCard, Discover, American Express, personal checks, travelers checks and cash.
Cancellations – Your deposit is refunded minus a $50 processing fee with one weeks prior notice, if less than one weeks notice is given you will be responsible for the total amount of your stay, unless we are able to rebook your room. We require 30 days notice for the cancellation of rooms during Christmas Prelude.
Travel Insurance – We understand that cancellations are often beyond your control and for this reason we recommend purchasing travel insurance for peace of mind. We will be happy to supply your travel insurance company with any needed documentation regarding our policy and your reservation. For insurance information please visit InsureMyTrip.com.
Check-In – Between 3 p.m. and 9 p.m., unless prior arrangements have been made.
Check Out – By 11 a.m.
Smoking – We are a non-smoking Inn. There is a $150 housekeeping fee if we find there has been smoking in the room.
Three to a room – A limited number of rooms at our lodging in Kennebunkport, Maine will accommodate a third person at an additional $50 charge.
Policies Regarding Pets & Children
Children – The Inn is appropriate for children over 10 years old in a limited number of rooms.
Pets – We have five rooms at our lodging in Kennebunkport, Maine that are dog friendly. The rooms are located in our attached carriage house with convenient outside entrances to make it easier on you and your four-legged friend, and for the comfort of our other guests. There is an additional $35 per-dog per-day charge and we offer excellent in house dog-sitters at a rate of $10 per hour. Please make arrangements prior to your arrival.
- Pets must be taken with you whenever you leave the property.
- They are allowed to stay in the room unattended through breakfast, as they are not allowed in the main house.
- Please keep your pet safe on his or her leash while enjoying the outside property of the inn and throughout Kennebunkport (there is a leash law).
- We will gladly provide any number of pick-up bags for your use and there is a convenient trash can located at the top of the green next to the inn.
- Please understand that you are responsible for any damages your pet may cause.
- In the event of a canine emergency we recommend contacting Maine Veterinary Medical Center.
Gift Certificate Policy
Third party gift certificates – Third party gift certificates cannot be used as payment methods if you are taking advantage of a Promotion or a discount offered by the Captain Jefferds Inn.
Kindly mention that you will be using a 3rd party gift certificate at the time of your reservation. In addition we will need a valid credit card number to reserve your room. Advanced deposits cannot be credited back to cover gift certificates. In case of cancellation, please refer to our cancellation policy above for more information.
Captain Jefferds Inn In-House Gift Certificates – Kindly mention the issuing number of your gift certificate at the time of reservation. We will use this gift certificate to reserve your room at our lodging in Kennebunkport, Maine. A valid credit card will also be required when making your reservation. In case of cancellation, our cancellation policy will be applied up to the value of the gift certificate. Any remaining balances will be charged to your credit card. Please refer to our cancellation policy above for more information.